Platter prices may vary, some prices may include VAT. There is no delivery charge, unless the order falls out of our catchment area. We aim to hold our price for the duration of this list but prices may change depending on fluctuation in the market place however, you THE CUSTOMER will be informed before any such event take place.

All spiazzo quotations are subject to availability on receipt of the clients order.

Written quotations are valid for one month from the date of quotation.

Please note our products may contain nuts or nut traces.

Order
Orders can be placed by telephone, fax or email. We require a minimum order of 5 sandwiches per platter. Ideally large orders should be placed no later than 4pm on the day before. Allow 1 hour for small orders on the day but check for availability.

Loss and damage
The client is wholly responsible for all equipment hired from the time of delivery until collection. The client should, in their own interest, ensure that all such equipment is insured. Any breakages, loss or damage will be charged to the client at full replacement cost.

Complaint
Any complaint shall be made promptly and in any event must be received at the company's office in writing addressed to the company, not more that 3 days from the date of the event concerned. We cannot accept complaints after this time.

Booking Confirmation
Any booking is provisional until spiazzo receives a signed copy accepting the Terms and Conditions and the required deposit (this does not apply to clients who order on a regular weekly basis).

Deposit
For special events and funcitons a deposit of 50% of the quoted price is due no later than 14 days before the date of the event.

For larger events, the company reserves the right to charge a non-refundable deposit of up to 25% of the quoted price, payable on acceptance of the quotation and the balance of the deposit of 50% of the quoted price shall be payable no later than 7 days before the event.

Payment
Unless agreed and/or a credit account has been set up, the following terms will apply.

We request payment for first order by credit card, cheque or cash, thereafter an account would be set up if you are a corporate client and order on a regular basis. Cheques to be made payable to 'spiazzo delivery service Ltd.'

Unless otherwise agreed in advance in writing all invoices/balances are due within 28 days of date of function. Payment may be made by sterling Cheque, credit card of BACS.

Spiazzo reserves the right to charge 2% above Natwest base rate on overdue invoices.

Cancellation
Any cancellation of an event by the client must be notified to spiazzo in writing. In the event of such cancellation the following percentages of the quoted price will be payable by the customer to the Company:

For special funtions and events cancellation within 7 days of the date booked for the event - 50% of the quoted price

Cancellation within 3 days - 100% of the quoted price.

For regular orders (e.g. a delivered service) cancellation within 24 hours of the date booked for the event - 50% of the invoice price.

Cancellation on same day - 100% of invoice price.